Processing time is the period between checkout and when your parcel is handed to the courier. Dispatch time is when the order leaves our control and begins delivery transit. We aim to keep both consistent and predictable.
What “processing” includes
- Order verification and packing preparation
- Quality check (label, finish, presentation)
- Protective packaging and documentation
Typical timelines
Exact time can vary by order volume, destination, and holidays. As a general guide:
- Processing: typically 1–3 business days
- Dispatch: once processed, the parcel is transferred to the courier
High-demand periods
During holidays or special campaigns, processing may take longer. If you have a deadline, contact support before ordering.
Tip
Business days exclude weekends and public holidays. If you need a guaranteed arrival date, ask support about the best option.
