If this is your first purchase from Astreé Co., use this quick checklist to make checkout smooth and ensure your order arrives correctly and on time.
Before checkout
- Choose your candle size (4 oz / 6 oz / 8 oz) and confirm the jar option if available.
- Review scent notes and sillage (strength) to match your room and preference.
- If gifting, decide whether you need multiple items or a set.
At checkout
- Shipping address: confirm street, building, city, ZIP/postal code, and phone.
- Shipping method: select your preferred option (e.g., Free Shipping / Local Pickup / Flat Rate if shown).
- Payment method: choose one available option (card/Stripe, PayPal, bank transfer, cash on delivery, wallet).
- Promo code: apply it before final confirmation (if you have one).
After checkout
- Check your email for the order confirmation and keep the order number for reference.
- Make sure you can access your order details from your account (if you placed the order while logged in).
- If you notice a mistake, contact support as soon as possible with your order number.
Pro tip
For the fastest checkout, prepare your address and phone number in advance and place the order from a stable Wi-Fi connection.
