Returns are handled according to our Returns Policy. Eligibility depends on item condition and the return window stated in the policy.
What’s typically required
- Return request within the policy window
- Items in unused/undamaged condition (unless the return is for damage on arrival)
- Order reference (Order # and the email used at checkout)
Items that may be excluded
Some items may not be eligible for return due to hygiene/safety or sale conditions. Always refer to the Returns Policy for exclusions.
Tip
If your order arrived damaged or incomplete, contact support immediately and include clear photos—these cases are handled as priority resolutions.
