After placing an order, you’ll receive an on-screen confirmation and a confirmation email. These are your primary references for order details.
Right after checkout
- On-screen confirmation with your order number.
- Confirmation email sent to the email used at checkout (keep it for reference).
What the confirmation includes
- Order number and date
- Items and quantities
- Totals (subtotal, shipping, taxes/VAT if applicable)
- Shipping and billing details
If you didn’t receive an email
Check spam/junk folders and search your inbox for “Astreé Co.” If it’s still missing, contact support with your full name and the email used at checkout.
