To keep your experience safe and consistent, follow basic candle safety and placement rules. If anything seems unusual, stop use and contact support.
Basic safety essentials
- Place the candle on a stable, heat-resistant surface.
- Keep away from drafts, flammable materials, and direct contact with fabrics.
- Never leave a burning candle unattended.
- Keep out of reach of children and pets.
For best performance
- Burn in a well-ventilated space (without strong drafts).
- Allow the candle time to warm up and develop scent presence.
- Discontinue use if the container becomes damaged.
Tip
If you’re unsure about safe use in a specific environment, contact support for guidance.
