Affiliate tracking typically relies on cookies and attribution windows defined by the program. Certain browser settings can prevent tracking.
What can break tracking
- Private/Incognito mode
- Strict ad-blockers or tracking protection
- Clearing cookies before checkout
- Switching devices or browsers mid-purchase
Best practices
- Ask your audience to open the link in their normal browser.
- Avoid asking users to switch devices between click and checkout.
- Use approved channels and honest claims.
If a referral is missing
Contact affiliate support with the order reference (if available) and the date/time the link was clicked.
